My wife and I are not full time residents in Fort Myers so when we try do have any projects done, timing is a big problem. During one of our brief visits, we decided with only 2 days left on our trip to get lanai blinds. I called two blind companies for pricing. One company never did return my call. Dave and Karen from Made In The Shade not only returned the call but showed up before we left town. They measured up everything and got us a quote immediately. They installed the blinds while we were up north. Dave called to let us know that he didn’t like the way three of the blinds came from the factory so he ordered and installed new replacements. When we got back down to Florida a month later, it took us again with only two days left to notice a minor flaw in one blind. It again came from the factory slightly mis-rolled. Dave and Karen again immediately on a Sunday and repaired the factories problem. Pricing was fair and the service was excellent.